Help

You will find that many of your questions can be answered here on our Frequently Asked Questions page. Scroll down the questions and click on any to see the answer. You can click a second time to hide the answer again.

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Questions and Answers

How do online classes work?

What does On-demand class mean?

What does Extended Forum mean?

What does Time Sensitive mean?

Can I ask the teacher questions?

Can I use a credit or debit card to pay for my class?

Do I need a paypal account to register for a class?

Do you accept other methods of payment?

Prices - currency

Do you offer refunds?

I entered my password into the sign in box but it didn’t log me in. What should I do?

Is there a limit on how many times I can log into a class or use the password?

Can I preview an example of information contained in the lessons?

Do I need any special computer programs to take your online classes?

How can I put my quilts in the gallery?

My country uses the metric system. Can I still take these classes even though they are in inches?

Is there a minimum attendance for online classes?

What happens if I am not available when the class starts or the first lesson opens?

Are there any special instructions for printing templates so they print to the right size?

Does the Academy have a Newsletter?

Do your classrooms have a spell check facility?